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WARRANTY TERMS
Warranty

LIFETIME WARRANTY OF THE SADDLE TREE

  • Under normal conditions of use, Prestige saddles are covered by law by a 2-year warranty, while the tree and the stirrup bars come with a lifetime warranty.
  • The warranty does not cover the damages caused by tear and wear, accidents, improper use, or the use of unsuitable products. Moreover the warranty shall be void in case the saddle parts, including the saddle tree and the stirrup bars, are tampered or altered.
  • For your safety, we recommend that the girth straps are periodically checked and, if necessary, replaced. Warning: new saddles and other leather goods may stain white clothes, especially during the first few uses.
  • Prestige Italia declines any responsibility if the girth straps break or are worn out, if the replacement was previously advised by Prestige but refused by the Client.
  • Our leather is accurately selected by our staff directly at the tannery. Since it doesn’t undergo any further treatments, any marks, slight differences in tonality and slight fading are proof of its high quality.
  • We recommend that you clean and frequently hydrate your saddle and accessories by using the Prestige and Renaissance products to maintain the natural characteristics of leather and prevent premature wear.
WARRANTY ACTIVATION
Thank you for choosing a Prestige Italia saddle.

 

Please take a few minutes to fill out all parts of the enrollment form here below to register your purchase.

Please enter the serial number stamped on the saddle flap, and be careful that you are properly entering the requested information. Once you have completed the enrollment form, you will receive an e-mail confirming your registration.

Upon registration, you will receive a Leather Care Kit to properly care for your new saddle. More details can be found at the bottom of the form.

ENROLLMENT FORM

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In the absence of proof of purchase, the production date of the saddle will prevail.
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CARE KIT

How to get the Leather Care Kit

All Prestige and Renaissance saddles should be cared for and maintained with high-quality products, which is why we offer a free Leather Care Kit to all customers who register them with us.

Your saddle retailer is going to contact you when your Leather Care Kit arrives after you have registered your saddle.